Better Hearing Audiology

5005 Prospect Ave. NE Ste C Albuquerque, NM 87110

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(505) 886-4378

Staff

Photo of David Ward AuD, Owner, AuD, AAA-F from Better Hearing Audiology

David Ward AuD,
Owner, AuD, AAA-F

Audiologist

Dr. David Ward, Au.D., is the owner of Better Hearing Audiology and lead audiologist. He earned a bachelor’s degree from Brigham Young University, a master’s degree from Portland State University; and a Doctorate of Audiology degree from the University of Pennsylvania.

He learned about the field of audiology while pursuing his bachelor’s degree in Speech Language and decided that audiology would be his career path. Dr. Ward has been an audiologist for over 2 decades, practicing in a variety of settings, including ENT offices, private practices, and a children’s hospital. When placing a pair of hearing aids in his patients’ ears Dr. Ward enjoys seeing the look of surprise on a family member’s face when they see their loved one can hear a whisper for the first time in years. Dr. Ward loves being able to help people regain their hearing and communication.

Outside of work, Dr. Ward enjoys family time with his wife and their six children.

Photo of  Letty  Reitz  from Better Hearing Audiology

Letty Reitz

Office Manager

Letty is known to all as our, friendly and very knowledgeable Office Manager. She comes to Better Hearing Audiology with over 20 years of experience in the management field. Previously she worked in an audiology clinic and in a medical equipment office. Letty also has an abundant work history in customer service. Working in a professional environment where she could utilize her organizational and customer skills while managing daily office tasks and helping others is what she has always wanted to do.

She has a teaching degree, a Linguistic Certification, and is bilingual in English and Spanish. Letty loves working with the people who come into our office and having the opportunity to help those who could benefit from our hearing services.

Letty has one adult daughter and one teenage daughter. She enjoys spending time with them, reading, watching movies, travelling and also volunteering in her community.

Location

Clinic location map Driving Directions

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 7 verified patient reviews for Better Hearing Audiology! Their average review score is 5 () from 7 reviews.

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“Great Dr's, Great service Dr Ward is the best ! Always excelente service. Carlos is so nice I go inside he asked me how I'm doing and to take a sit. They're so caring make me feel so comfortable. The best is always when checking my hearing aids says don't worry I'm going to fix them . And he does . Thankyou you're awesome. ”

Rosa S. of Albuquerque, NM   
06/12/2025    Review submitted online

“Always attentive to my needs, and always gives excellent service.”

John G. of Albuquerque, NM   
06/11/2025    Review submitted online

“do t have to wait to get an appointment. they are good at what they do. I don't feel rushed”

dianna d. of Albuquerque, NM   
06/11/2025    Review submitted online

“Great people, great service. A company that is in business to serve not to make big profits but to make sure you are satisfied. I will not go anywhere else. Love this place!”

Roger S. of Albuquerque, NM   
06/09/2025    Review submitted online

Official Response from Better Hearing Audiology:
“Yay! We want everyone to love this place. ”
Received 06/12/2025

“David is the absolute best!!!!! Always enjoy my office visits with him. ”

Aimee G. of Albuquerque, NM   
06/09/2025    Review submitted online

Official Response from Better Hearing Audiology:
“We try to make it enjoyable. ”
Received 06/12/2025

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Clinic details

Better Communication Through Better Hearing!

At Better Hearing and Audiology, we believe that better communication begins with better hearing. David Ward is a Doctor of Audiology and able to find solutions for your hearing needs, whether you are affected by severe hearing loss, tinnitus, or another hearing disorder. We take the time to get to know our patients, so we can understand how hearing loss is affecting you. We want to help you experience a life full of hearing. Through our diagnostic testing, we will discover the root cause of your hearing difficulty, and then we will work together to come up with a solution that will allow you to reconnect with your loved ones.

Our office is located on Prospect Ave, just off San Mateo and I-40, between Church of God and SM Faculty and across the street from Starbucks and Crunch Fitness. We are in Suite C in the building with parking in front and back. 

Photos

Hearing care services

Hearing Tests and Audiometric Evaluations - Come in for an appointment and see how the latest hearing aids can improve your listening experience. Try them for free!

  • Air and Bone Conduction Testing
  • Speech Testing
  • Distortion Product Otoacoustic Emissions (DPOAE) Testing
  • Tympanometry or Acoustic Immittance Testing
  • Live Speech Mapping

All of these tests will help our audiologist determine the type and severity of your hearing loss, so we can create a custom treatment plan to help you hear better.

  • Tinnitus therapy - Do you experience bothersome ringing in your ears? There are treatment options available and we can help you find the best way to soothe your tinnitus.
  • Hearing aid fittings/dispensing
  • Pediatric services - Pediatric audiological evaluation for children tweleve months and older. We offer pediatric hearing aids for children over ten years, that can help your child hear better and will also help with their speech development.
  • Hearing aid sales
  • Hearing aid programming and adjustments
  • Custom hearing aids and earmolds to fit your unique ear shape
  • Real-ear measurement to ensure your  hearing aids are the perfect fit.
  • Cerumen (earwax) removal
  • Hearing aid repairs services
  • Hearing aid cleanings
  • Hearing aid batteries

Hearing Aids in Albuquerque, NM

  • Oticon
  • Phonak
  • ReSound GN
  • Rexton
  • Signia
  • Starkey
  • Widex

Todays hearing aids offer advanced speech processing, wind reduction, and improved management of feedback and more:

  • Bluetooth hearing aids pair with your smartphone to easily stream phone calls, music, and more.
  • Rechargeable hearing aids use a portable charging device instead of relying on batteries.
  • Smart hearing aids have cutting edge features such as a heart rate monitoring and fall detection.
  • Hearing aids that are controlled by an app allow you to make adjustments on-the-go.

Custom ear plugs and in-ear monitors for:

  • Musician’s
  • Sound crews
  • Concert goers
  • Airline personal
  • Motorcyclists
  • Medical professionals
  • Construction workers
  • Industrial workers

 

 

 

 

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Ear cleaning

Ear cleaning

Clinic links

Hours of operation

SundayClosed
Monday9 am - 5 pm
Tuesday9 am - 5 pm
Wednesday9 am - 5 pm
Thursday9 am - 5 pm
Friday9 am - 5 pm
SaturdayClosed

Better Hearing Audiology

Announcement for Better Hearing Audiology
Better Communication Through Better Hearing!

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Ear cleaning

Ear cleaning

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.