Staff
Julie Prutsman,
AuD
Audiologist / Owner
Dr. Julie Prutsman, owner and founder of Sound Relief Hearing Center, is an expert at helping people hear better and treating tinnitus. She earned her Bachelor’s Degree in Biology from Marietta College, her Master’s Degree in Speech, Language, and Hearing Sciences from the University of Colorado, and her Doctorate Degree in Audiology from the Pennsylvania College of Optometry’s School of Audiology. She is a member of the American Academy of Audiology, American Doctors of Audiology, and the American Tinnitus Association.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 33 verified patient reviews for Sound Relief Tinnitus & Hearing - Highlands Ranch! Their average review score is 4.67 () from 33 reviews.
Write a review Sort by:
“Dr. Abbey Poe was very thorough in testing my hearing and telling me things I can do to help improve my hearing. She also shared with me the new technology that is available if my condition gets worse. She was very professional and a good listener to my tinnitus concerns! Dr. Poe is definitely the person I will keep in touch with if my situation turns for the worse. Thank you! ”
Received 06/16/2025Official Response from Sound Relief Tinnitus & Hearing - Highlands Ranch:“Thank you for the kind words! We're glad Dr. Poe provided a thorough and professional experience, helping to address your hearing and tinnitus concerns—she’ll be here for you every step of the way.”
“Dr Abbey is an excellent communicator. She explained the tests, the results and the choices for my hearing aids completely and in easy to understand English. I didn’t feel rushed and she answered all my questions thoroughly. Thanks to Dr Abby I feel confident in moving forward.”
Received 06/11/2025Official Response from Sound Relief Tinnitus & Hearing - Highlands Ranch:“Thank you for your kind words! We're delighted that Dr. Poe provided a clear and thorough experience—it's wonderful to hear that you feel confident moving forward.”
“Wonderful visit. The staff is so welcoming. I appreciated being seen early. Thank you for taking care of me today. ”
Received 06/04/2025Official Response from Sound Relief Tinnitus & Hearing - Highlands Ranch:“Thank you so much for the kind words and the review!”
“I have had my 2:00 for a year. I have to drive 45 min to get to the office. I waited 29 minutes or more to get to a room and then waited 45 minutes to have my annual test. Have my ear pieces cleaned while I waited. So an hour and almost 15 minutes past my appointment time I got tested. A ten minute test! Not what I have experienced in the past 7 years going to this office. I was NOT for a visit. Thank goodness. ”
Received 05/16/2025Official Response from Sound Relief Tinnitus & Hearing - Highlands Ranch:“Thank you for your honest feedback, and we are truly sorry for the long wait during your recent visit. We completely goofed on the scheduling of the sound booth — that was our mistake, and we take full responsibility. This is not the standard of care we aim to deliver, especially after so many years of your continued trust in us. We understand how valuable your time is, especially with such a long drive, and we’re sorry for the frustration this caused. That’s why we did not charge you for the visit. We’re reviewing our scheduling process to help prevent this from happening again, and we hope to have the opportunity to provide the level of care you’ve come to expect in the future. Thank you again for bringing this to our attention.”
“My hearing deteriorated as an Air Force pilot years ago with the high frequency loud sounds on the flight line. It finally reached a point where i knew, with the help of an office testing process that i needed Oticon hearing devices. they work great, help reduce my tinnitus, and provice an awesome connection to my music devices. I highly recommend them”
Received 05/25/2023Official Response from Sound Relief Tinnitus & Hearing - Highlands Ranch:“Lee, thank you for sharing your experience and recommendation. It's unfortunate that your hearing deteriorated due to the high-frequency loud sounds on the flight line during your time as an Air Force pilot. However, it's great to hear that you found a solution in Oticon hearing devices. Thank you once again for sharing your story, and we wish you continued enjoyment and success with your Oticon hearing devices.”
Clinic details
At Sound Relief Hearing Center in Highlands Ranch, everything we do starts with our patients. We give our patients the time they deserve and need. Backed by the most advanced technology, we share a passion for helping anyone suffering from tinnitus or other hearing health issues. What makes us different is that we specialize in tinnitus. As Colorado’s leading experts, no tinnitus treatment team is ranked higher or referred with more confidence. With the most comprehensive FDA-approved tinnitus treatments anywhere, we’ve helped thousands of sufferers experience life-changing results.
Our Core Values
To understand our practice, it is important to understand the principles we strive to emulate.
1. Be People-Centered
Our focus on the patient is a top priority, but this extends to our team here at Sound Relief as well. We are a family-owned and operated company, and we want everyone (patients and employees) that walks through our doors to feel that sense of compassion and family. We also encourage our people to maintain a healthy work-life balance.
One of the big advantages of Sound Relief is our ability to collaborate with the top minds in the field of audiology. Our audiologists regularly work together to help find the best outcome for each patient.
2. Be Integrity Driven
The Prutsmans are the owners and founders of Sound Relief, and they believe everything about the practice reflects on them and their family legacy. Based on that, they do everything in their power to ensure that the practice operates at the highest moral and ethical standards. From the interactions and relationships with patients, employees, vendors, and insurance companies, dedication to this core value is clearly a guiding principle every day.
Dr. Julie also serves on the board of the American Tinnitus Association. She believes her involvement will help further their mission and improve the lives of people suffering from tinnitus.
3. Be Innovative
The field of audiology is always evolving. In order to stay ahead of the curve, Sound Relief dedicates tremendous resources to evaluating new technology and treatment techniques, improving existing systems and processes internally, and creating new tools to improve the overall patient experience.
Please visit one of our 9 Colorado and Arizona hearing and tinnitus centers. Listed above you can follow the center link convenient to you to make an appointment.
Hearing care services
Sound Relief Tinnitus & Hearing Center offers specialized audiology services, including tinnitus treatment, extensive diagnostic hearing testing, and solutions for decreased sound tolerance.
- Hearing & speech comprehensive testing/evaluation, consists of a series of tests and inspections to assess the overall hearing health of a patient.
- Tinnitus assessment, tinnitus is common and often described as a "ringing, rushing or buzzing sound in the ears". The tinnitus assessment at Sound Relief combines tinnitus-specific tests, a comprehensive audiological evaluation, and tympanometry.
- Hyperacusis assessment, a hearing disorder for patients with a decreased tolerance for everyday noise/sounds at such high levels that it causes irritation, anxiety, or even physical pain.
- Hearing aid evaluation, based on your test results, needs, lifestyle and budget together we will determine which hearing device will best suite you.
- Hearing aid sales, rechargeable, digital, iPhone, invisible, background noise cancellation and Bluetooth streaming capability hearing aids.
- Custom made and fitted hearing aids
- Programming of hearing aids with your full prescription.
- Real Ear Measurements (REM), REMs are the gold standard in audiology for verification that the hearing aids are working as they should and providing the intended benefits inside the patient’s ear canal at the eardrum.
- Distortion Product Otoacoustic Emissions (DPOAEs), this test measure frequencies in each ear and the audiologist interprets the results found.
- Removal and management of non-Impacted and impacted Cerumen (earwax).
-
Developing a Long-Term Partnership, Above all, choosing the right audiologist is the most important decision in regard to your healthcare. The personal relationships you develop at Sound Relief Hearing Center will continue long after your initial appointment. We understand that ongoing counseling, periodic adjustments, and regular device cleanings are vital to your success. We will be here to support you every step of the way!
Hearing Device & Hearing Protection Audiology Services
- Hearing aid clean and check
- General hearing aid service
- Earmold impression
- Out of Office Visits “House Calls”
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | 8:30 am - 1 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details